A single customer view combines data from various sources to build a comprehensive representation of each customer. By pulling together data from multiple touchpoints – CRM data, past purchases, website activities and marketing - we are able to build a comprehensive and accurate representation of a customer’s identity, at whatever point they are in their dealings with your brand.
Our data engineers integrate with your existing systems to create a Single View of the Customer with the data you already have. Additionally, new pipelines will be established to further enrich your customer profiles, identifying additional customer characteristics and segments.
Accurate pricing and product recommendations need to be based on an accurate understanding of the customer. A reliable Single View of the Customer can ensure that you are offering the right products and services to the right customers.
With a system of automated data pipelines, your siloed data is collected, cleaned and deduplicated automatically.
Better understand how your marketing campaigns are performing at a customer level. Find the best ROI, identify areas of improvement and run campaigns that are truly relevant to your target customers.
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We take storing and accessing customer data seriously. Our systems only gather essential information, encryption practices are kept up-to-date and access to data is limited and monitored.
There’s nothing we enjoy more than integrating and organising siloed data from across a business into one neat, accessible, easy to use system. We’ve been building Single View of the Customer solutions for nearly a decade now.
Feed the data from your older systems into one centralised database that is easier to manage and search. Pass data automatically between existing systems for seamless collaboration between departments and quicker service to customers.
DotModus is a team of over 120 engineers specialised in data analytics, cloud infrastructure, security, automation and app development.
Trusted partners and experts on all major cloud providers and products
Diverse team of Data Scientists, Data Engineers, Cloud Architects and Software Developers
Helping businesses build, use and grow cloud software for over 12 years