Natural Language Processing

Intelligent language processing for any business

Natural Language Processing uses Machine Learning to intelligently interpret and understand natural human speech and written text.

With NLP, we can give computers the ability to not only understand the meaning of individual words but also understand intent and sentiment. This technology lets us create innovative and intelligent applications designed to help streamline customer support, organise documents, annotate videos and more.

Learn more about NLP

Speak to our ML team today about where you could start using NLP to streamline your business.

Understand sentiment.

Sentiment analysis inspects the given text and identifies the prevailing emotional opinion within the text, especially to determine a writer's attitude as positive, negative, or neutral.

Identify entities.

Entity analysis inspects the given text for known entities (Proper nouns such as public figures, landmarks, and so on. Common nouns such as restaurant, stadium, and so on.) and returns information about those entities.

Label content by topics.

Content classification analyses text content and return a content category for the content.

Offer 24hr support to customers.

Give customers access to a support desk that’s available 24-7. Program your chatbot to decide what’s urgent enough to disturb a human after hours.

Drive sales.

With the right script and messaging, a chatbot can make sales. Personalised recommendations, lead qualification and smart upselling can empower your chatbot to be an effective member of your sales team.

Need help?

Let's discuss your project. Chat with us today.

Schedule a call with our team

Natural Language Processing from DotModus

Why DotModus

The University of Pretoria

Read how our “SCU-B” chatbot is helping be the first line of support for many students at UP.

consultant icon

Learn more about NLP

Speak to our ML team today about where you could start using NLP to streamline your business.

Trusted Partners, Accredited Team

DotModus is a team of over 120 engineers specialised in data analytics, cloud infrastructure, security, automation and app development.

  • Partnered

    Trusted partners and experts on all major cloud providers and products

  • Skilled

    Diverse team of Data Scientists, Data Engineers, Cloud Architects and Software Developers

  • Experienced

    Helping businesses build, use and grow cloud software for over 12 years

Cloud certifications from Google, Microsoft, and Amazon are the globally recognised standard for developers, data engineers, and IT professionals. Each certification is a trusted stamp of approval that validates an individual's expertise and ability to understand, implement and support a given cloud solution or product.

Obtaining a certification requires months of prep and passing an independently invigilated exam.