We're helping banks and financial services companies democratise insights and drive better cross-functional decision-making. With intelligent, custom-built algorithms, our machine learning teams are solving complex regulatory problems, automating countless business rules and helping streamline operations.
Contact Centre AI (CCAI)
Automated data capture
Smart product cross-selling
KYC (Know Your Customer) Solutions
Mobile payment integration
Open banking APIs
Armed with self-service analytics, financial services groups can enhance every part of the business, front-office to back-office. Analytical insights hold the key to providing more personalised customer experiences, streamlining regulatory reporting, identifying risk and fraud, and driving operational efficiency.
New regulations, the continued threat of new and non-traditional competitors, and fast-changing customer expectations add even more complexity to an already volatile mix. Yet amid the challenges, these times also offer forward-thinking banks and fintech companies the opportunity to carve out a sustainable competitive advantage.
Automate your business rules and validations checks to automatically pick up data and payment anomalies for faster fraud detection.
Improve operational efficiency by extracting structured data from unstructured documents and making that available to your business applications and users.
Automatically analyse and group customers into segments, using trends in activity and behaviour that may not always be apparent to human analysts.
Contact Centre AI (CCAI) helps speed-up customer requests using virtual agents, helps assist live agents, and offers insights on all your contact Centre data to improve your customer interactions.